This is not a generic casino review — this is a practical operator manual for Stay casino players. Whether you are new to online gambling or a seasoned player, understanding the mechanics of sign-up offers, wagering requirements, and loyalty rewards can significantly affect your overall experience. This guide walks you through the essential steps to get the most out of your time at this casino.
What You Need First
- A valid email address and a strong password.
- Identity documents for verification (passport, driver’s licence, or ID card).
- A preferred payment method (credit card, e-wallet, or bank transfer).
- Stable internet connection – this casino’s platform works best on modern browsers.
- (Optional) A smartphone or tablet to enjoy mobile play.
Step-by-Step Sign-Up
- Navigate to the registration page by clicking the ‘Sign Up’ button on the casino homepage.
- Fill in your personal details: name, date of birth, email address, and residential address. Ensure all information matches your ID documents.
- Choose a username and a strong password. Enable two-factor authentication (2FA) if available for extra security.
- Select your preferred currency and enter any bonus code if you have one. Many free spins offers are automatically credited upon first deposit.
- Agree to the terms and conditions and submit the form. You will receive a confirmation email – click the verification link.
- Log in using your credentials. The login process is straightforward; simply enter your username and password on the login page.
- Make your first deposit. Choose a payment method from the cashier and enter the amount. Remember that different deposit options may have different minimums and processing times.
- Claim your welcome bonus. Typically, free spins are added instantly after the first deposit. Check the promotions page to activate any additional bonuses.
Maximising Your Bonus
To truly benefit from the welcome offer, you must understand the wagering requirements. Here is a typical example:
Example calculation:
Deposit: $100
Bonus: 100% match up to $200
Free spins: 50 free spins on a popular slot (value $0.10 per spin = $5 total)
Wagering requirement: 35x (deposit + bonus) = 35 × ($100 + $100) = $7,000
Free spins wagering: Winnings from free spins are subject to 40x wagering (e.g., if you win $20 from free spins, you need to wager $800 before withdrawal).
In this scenario, you must place bets totalling $7,000 (plus any free spin winnings wagering) before you can withdraw any bonus-related funds. To maximise your chances, choose games with high RTP (Return to Player) and check which games contribute 100% towards wagering. Slots usually count fully, while table games may count less.
Always read the terms carefully. Some casinos impose a maximum bet size while wagering (typically €5 per spin). Exceeding this can void your bonus. Also, note that free spins may have an expiration date – often 7 days after activation.
Game Contribution to Wagering
| Game Type | Contribution Percentage |
|---|---|
| Slots | 100% |
| Table games (blackjack, roulette) | 10%-20% |
| Video poker | 50% |
| Live dealer games | 0% |
Mobile App
This casino does not offer a dedicated app on the Google Play or Apple App Store. Instead, the platform is fully optimised for mobile browsers and functions as a Progressive Web App (PWA). You can add the website to your home screen for quick access. Simply open the login page in your mobile browser, tap the share icon, and select ‘Add to Home Screen’. The mobile experience includes all features: free spins, deposits, withdrawals, and customer support. The interface adapts seamlessly to touch controls.
Extra Tips
The VIP or loyalty programme rewards regular players with points that can be exchanged for bonuses, free spins, or cash. Typically, you earn 1 point for every €10 wagered on slots. Accumulating points unlocks higher tiers: Bronze, Silver, Gold, and Platinum. Each tier offers increased cashback percentages, faster withdrawals, and personal account managers. To advance, focus on playing games with high contribution rates and take advantage of daily reload bonuses. Loyalty points often expire after a period of inactivity (e.g., 90 days).
Common Questions
How long do withdrawals take?
Withdrawal processing times vary by method. E-wallets are typically processed within 24 hours, credit cards 3-5 business days, and bank transfers up to 7 business days. The casino may require additional verification for large withdrawals.
Are free spins winnings withdrawable?
Yes, but only after meeting the wagering requirements. Winnings from free spins are usually added as bonus funds and must be wagered a specified number of times (e.g., 40x) before becoming real money.
Can I claim a bonus with a cryptocurrency deposit?
Some casinos allow crypto deposits to qualify for bonuses. However, check the terms as not all deposit methods are eligible. Bitcoin and Ethereum are commonly accepted, but the bonus amount may be calculated based on the fiat equivalent.
What happens if I close my account with an active bonus?
If you self-exclude or close your account while a bonus is active, the bonus and any associated winnings will be forfeited. Always complete or cancel the bonus before requesting account closure.
This guide has covered the essentials of getting started, maximising your bonus, playing on mobile, and understanding the loyalty programme. By following these steps, you can navigate the platform confidently and make informed decisions. Remember to always gamble responsibly and set limits for yourself.